FCRA Background Check
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Rideshare Background Checks Editorial Team Rideshare Background Checks Editorial Team

My Uber App Says “Background Check Issues,” But I Can’t Find My Report on Checkr. What Can I Do?

If Uber says “background check issues” but Checkr doesn’t show a report, the check may not have been submitted or it may be handled by another vendor like HireRight or a driving-record provider like Samba Safety. Look for an adverse action notice and ask Uber to confirm the vendor and provide the report details so you can dispute any errors.

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General Questions Editorial Team General Questions Editorial Team

Do Background Checks Show Mugshots?

Most background checks don’t include mugshots, but some screening companies pull outdated arrest images from public databases. If a background check reported a mugshot that is incorrect, misleading, or tied to a dismissed or expunged case, you may be able to dispute it and seek correction or compensation.

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