If Checkr support isn’t helping, a written dispute letter with the right documents is often the fastest way to trigger a correction. We can help draft the letter and organize your evidence so the dispute is clear and hard to dismiss.

The fastest way to dispute a Checkr background check is through the Candidate Portal, where you can access your report and submit documentation. If you can’t locate your report, contact Checkr support online with your identifying details and the company you applied through.

Pending charges on a Checkr report don’t automatically mean denial, many employers review them case-by-case. The key is whether the case is reported accurately and whether the “pending” status is actually correct.

“Complete” means Checkr finished processing the report or a section of it. “Clear” means it finished and didn’t find reportable records so a report can be complete without being clear.

A closed case should never appear as pending on your Checkr report. This is a common accuracy error, and you may be entitled to correction and compensation under the FCRA.

If Checkr is reporting someone else’s criminal record under your name, it’s a serious FCRA violation. These mix-ups are common and may entitle you to correction and compensation.

Checkr can report pending charges if they appear in court records, but false or outdated pending cases are common background check errors. If your pending status is wrong, you may be entitled to correction and compensation under the FCRA.

Reporting expunged or sealed records is illegal under the FCRA. If Checkr reports a cleared case, you may be entitled to compensation for the violation.