HireRight Made a Huge Error on My Background Check, and It May Cost Me My Promotion. What Should I Do?
HireRight is required by law to report accurate, up-to-date, and properly matched information. When they make a major mistake that puts your job offer at risk, you don’t have to accept it quietly. You have rights, and you may be able to fix the error and pursue compensation if it caused real harm.
What You Should Do Right Now
First, request a copy of the HireRight report the employer received. This is your right. Read it carefully and compare it to your own documents, such as court records, ID, or employment records.
Next, contact HireRight in writing and dispute the incorrect items. Explain what’s wrong and attach proof. They must perform a reinvestigation, and they cannot finalize the report until they do.
You should also notify the employer immediately. Tell them the report contains an error and is being corrected. Many employers will pause their decision once they know the background check may be inaccurate.
Do You Have a Legal Case?
If HireRight’s mistake caused you to lose or almost lose a job, you may have a strong claim under the Fair Credit Reporting Act (FCRA). The law protects you from inaccurate reporting, delayed updates, and mixed-identity files. People harmed by these errors may recover compensation for lost wages, emotional distress, or other damage. Many FCRA cases require no upfront cost because the law allows attorneys’ fees to be paid by the background check company if they violate your rights.
How We Can Help
If HireRight’s mistake put your dream job at risk, we can help dispute the error, make sure your report is corrected, and pursue compensation if the mistake caused financial or emotional harm.