RentGrow Denied Me Because of an Eviction That Was Paid
If RentGrow denied your rental application because of an eviction that was already paid, settled, or resolved, you may be dealing with an inaccurate or misleading tenant screening report. Even if the eviction itself can legally appear on your record, RentGrow must report it accurately and fairly, and they cannot use outdated or misleading information under the Fair Credit Reporting Act (FCRA).
Can RentGrow Report a Paid Eviction?
It depends on the details:
If the eviction is under 7 years old, RentGrow may legally report it — but only accurately
If the eviction was dismissed, satisfied, or settled, RentGrow must show that outcome
If the eviction was expunged or sealed, it should not be on your report at all
If you never had an eviction, it may be an identity or database mix-up
So the issue is not always that RentGrow reported the eviction — it’s often how they reported it.
When Reporting a Paid Eviction Becomes Illegal
RentGrow may violate the FCRA if they:
Fail to show the eviction was paid, settled, or dismissed
Report outdated eviction information
Report duplicate eviction entries
Mix up your file with another tenant’s record
Use incorrect court data or third-party information
Present the eviction in a way that misleads landlords
Tenant screening companies cannot leave out the “good part” of the record — doing so is considered incomplete and misleading, which breaks federal law.
What to Do If RentGrow Denied You Over a Paid Eviction
1. Request your full RentGrow tenant screening report. You have the right to obtain a copy for free if you were denied.
2. Get documentation from the court
Examples:
Receipt showing rent was paid
Settlement agreement
Dismissal order
Stipulated agreement
Proof of satisfaction of judgment
3. Compare your court documents to what RentGrow reported. Any difference, even small, can be grounds for a dispute.
4. File a dispute with RentGrow. Explain exactly what is wrong and attach your supporting documents.
5. Tell the landlord you are disputing the report. They may reconsider or hold your application open.
6. Contact an FCRA attorney. If RentGrow refused to correct the report or the denial caused financial harm, you may qualify for compensation.
How We Can Help
If RentGrow reported your eviction incorrectly, especially if the eviction was paid or resolved, we can dispute the error and pursue compensation for any losses the denial caused under the FCRA.